Respond to short deadlines and assess undertakings before accepting lasting obligations.
First steps
Record receipt, deadlines and any formal service. Preserve complete documents and the disputed product or advertisement. A rushed undertaking can create long-term contractual penalty risks; ignoring a warning can lead to court action.
Scope of an undertaking
Check who is bound, the prohibited conduct, contractual penalties and practical compliance. Changes must be legally effective. An inadequate undertaking may fail to remove the risk of repetition.
Interim proceedings
Urgency, evidence and procedural circumstances matter. A protective letter may be considered if an injunction application is expected; it does not guarantee a hearing or prevent an order. After service, assess available remedies, compliance and enforcement deadlines immediately. Send the full warning or order with proof of receipt.
Official sources
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